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Posted: Thursday, December 28, 2017 12:04 PM

Sells vehicles within the guidelines of JD Byrider and is accountable for correctly implementing the JD Byrider program with every customer. ESSENTIAL DUTIES AND RESPONSIBILITIES in Key Result Areas include the following. Other duties as assigned. Customer Service q Understands how the JD Byrider and CNAC Finance operations work and is able to explain it to customers in everyday terms. q Focuses on the customer by asking questions, listening, determining their needs. q Treats each customer with courtesy and respect. Operations q Sets and achieves a daily and monthly number of sales prospects, phone calls and number of appointments. q Uses JD Byrider sales tools to explain the program. q Serves customers by selling them a dependable vehicle that confirms to their expressed needs and Budget. q Observes all CNAC guidelines on every deal. q Understands how to market the features and benefits of each vehicle. q Uses JD Byrider sales procedures to obtain maximum down payment. q Drives inventory daily. Advises management of any mechanical or cosmetic problems noticed. Administration q Knows and uses CNAC document procedures. q Knows and uses computer procedures (applications, tracking). QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed a are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience One year direct sales or customer service experience, typing or computer skills, valid driver's license with good driving record. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations


• Location: Penn State, State College

• Post ID: 60062347 pennstate is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018